Distance Sales Agreement
Last updated: November 12, 2026
1. Parties
Seller: Haluk Kaan Besen (trading as Little Fir)
Address: Kuştepe Mah. Mecidiyeköy Yolu Cad. Trump Tower No: 12 İç Kapı No: 221, 34387 Şişli / İstanbul, Türkiye
Phone: +90 507 637 41 83
Email: info@littlefir.store
Website: littlefir.store
Buyer: the person who places an order on littlefir.store, using the name, address and contact details entered at checkout.
2. Subject
This agreement sets out the rights and obligations of the Seller and the Buyer for products ordered electronically on littlefir.store. By completing an order, the Buyer confirms they have read and accepted it.
3. Product and price
The product type, set, quantity, unit price, discounts and total price including any taxes are shown on the product page and at checkout, and are confirmed in the order confirmation email. Prices are in US dollars. Shipping is free.
4. Payment
Payment is taken in full at the time of the order through the payment methods offered at checkout. Card details are processed by our payment provider and are not stored by the Seller.
5. Delivery
Orders are handed to the carrier within 1 to 3 business days and are usually delivered within 10 to 15 days of the order date, to the address the Buyer gave at checkout. We currently deliver to the United States only. If an order has not arrived within 30 days of the shipping confirmation email, the Buyer may ask for a full refund. Details are in our shipping policy.
6. Right of withdrawal and refunds
The Buyer may withdraw from the purchase within 14 days of delivery without giving a reason, by emailing info@littlefir.store with the order number. The purchase price is refunded to the original payment method within 5 business days of approval. The Buyer does not need to send the product back. Details are in our refund policy.
7. Damaged, defective or wrong products
If a product arrives damaged, defective or different from the order, the Buyer may contact the Seller within 14 days of delivery for a full refund or a replacement at no extra cost.
8. Personal data
Information the Buyer provides is used to process and deliver the order and to provide customer support, as described in our privacy policy.
9. Complaints and disputes
The Buyer can send complaints to info@littlefir.store. We reply within 1 to 2 business days. Nothing in this agreement limits rights the Buyer has under the consumer protection laws that apply to them.
10. Effect
This agreement takes effect when the Buyer completes the order and applies together with our terms of service, shipping policy and refund policy.