Shipping policy

Last updated: November 12, 2026

Thank you for shopping with Little Fir. This page explains where we ship, how long it takes and what to do if something goes wrong.

Where we ship

We currently ship to addresses in the United States.

Shipping costs

Shipping is free on every order. There is no minimum spend.

Processing time

Orders are prepared and handed to the carrier within 1 to 3 business days. Orders placed on weekends or public holidays start processing on the next business day.

Delivery time

Delivery usually takes 10 to 15 days from the day you order. Delivery times are estimates rather than guarantees and can be affected by carrier delays, weather and the holiday season. If you need your tree up for the start of December, please order in good time. Your order is sent directly from our fulfilment partner, so the package may not carry Little Fir branding.

Tracking

You will receive an email with a tracking number when your order ships. Tracking information can take a day or two to start updating.

Address accuracy

Please double-check your shipping address at checkout. If you need to correct it, email us as soon as possible. We can only change an address before the order has shipped.

Lost, delayed or damaged packages

If your order has not arrived within 30 days of your shipping confirmation email, or it arrives damaged, contact us and we will refund or replace it as described in our refund policy.

Changes and cancellations

You can change or cancel an order any time before it ships. Once it is with the carrier we can no longer change it.

Contact

Questions about your delivery? Email info@littlefir.store.